About Us

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Meet Our Team

Why Buy From US?

 

Precision Camera was founded in 1976 to serve the photographic community of Austin Texas. To this day, it is still owned and operated by it's founders, Jerry and Rosemary Sullivan. Precision Camera is committed to education and delivering the finest customer experience.  

Our points of pride:

  • a wide selection of hand-picked products
  • our staff is comprised of experts in photography and video; we challenge our competitors to match the photographic knowledge of our sales staff
  • quality service both in-store and online
  • a repair department that is second to none
  • a real photo lab, staffed by professionals, for both digital and film processing and printing.

Your needs are our concern

Precision Camera & Video is built on a thirty-five year tradition of integrity, personal service and excellence. Keep in touch by subscribing to our e-newsletter and join one of our social communities to participate in two-way conversation. Facebook     Twitter 

Our Mission and Promise to You

Our constant goal is to provide photographers with the best equipment, best service and best photography classes available.

Our CEO

We invite you to learn more about us by reading a letter from our CEO, Jerry Sullivan.  In this letter, Jerry recounts the history and success behind Precision Camera & Video. 

Our Commitment to Our Community

We remain committed to supporting the Austin community and other deserving charitable endeavors.  Learn more about our community commitment.

 

Testimonials

I've been a photo-gear collector for many years, and I know that sometimes an elderly piece of equipment simply doesn't work out. Was I disappointed that the Steinheil couldn't be repaired? Yes. But honestly, these things come and go - much more important to me is the fact that I had the great pleasure of doing business with Summer and with your company. I hope to have the opportunity to do business with you again, and I plan to tell all my photographer friends about my positive experience.

Jon
3/11/2014
This is an outstanding camera shop with great customer service both in sales and service. I have purchased quite a bit of equipment from them and they have always been friendly and helpful as well as taking time to answer questions and testing. I have recently had my first experience with their service and was overwhelmed. My Nikon D5100 fell off a table and onto the kitchen floor. The fall caused the mirror to not raise when the shutter was clicked. I brought it in to the shop fully expecting to be without the camera for a few weeks and also expecting to pay quite a bit for the repair. The tech told me "You may be in luck" and 5 minutes later, I had my camera back and no charge. Absolutely outstanding. I highly recommend this shop.

Oscar Amos, Jr.
3/16/2012
I admit it....I've bought my share of photo stuff from the online stores. But I won't ever again......Robert, and all the other folks at Precision offer a level of service and advice that simply can't be matched online. Robert, thanks again for getting me my back ordered D800 and lens WAY faster than 3 online providers could. You made me a loyal fan!

Randy Pots
5/9/2012
Really glad I finally have a real need to visit this store after having been so familiar with it in Austin since my childhood. My mom used to go here when it was in a different location, to get her cameras worked on. Now, I go here to do the same. :)

The peep's behind the counter are great, very informed and helpful. We recently had a lens purchase experience. We bought a used Canon L Lens. We were worried that it might have scratches or not work like new. But after a few dozen questions and handling it, we were satisfied that we were getting a quality used product and that we can trust Precision to take care of us. (By selling only quality items and used items).
Thanks so much Precision! Just walking in, I get so excited. I can trust my experience here and know returning will just be more of the same. Highly recommend their used lens program. You can also resell lenses, as long as in great condition. That's a bonus!

Tiffany
1/10/2012