The Precision Camera & Video Advantage

With every Precision Camera purchase you get:

• Expert Advice both Before and After Purchase
• No Hassle Return Policy
• We're a Fully Authorized Dealer for Every Brand We Sell
• Your Information is Secure and Kept Private
• A Serious Dedication to Customer Service
• All New Product is First Quality, US Market Product with Full Factory Warranty

With every Digital Camera Purchase you get:

• *FREE Basic Digital Photography Class ($40 value - local customers only)
• FREE 50 Digital Prints Coupon 

 *In store purchases only. Customers who order online or over the phone and present a copy of their invoice in the store within 14 days of purchase are also eligible.

No Class 2/Demos/Refurb Items

Unless explicity marked otherwise, we do not sell refurbished merchandise. All our new products are factory fresh, 100% new in the box with all accessories, and with a full USA warranty. We are Authorized Dealers for everything we sell and stand behind everything we sell. No surprises.

Shopping with us is safe. You can have confidence that everything you buy "new" from us will be just that. New, first class, complete, full USA warranty, with all included accessories as shipped by the manufacturer.

All Supplied Accessories

Many dealers strip the accessories originally supplied by the manufacturer, and then try to sell them back to you. They take the caps, straps, batteries, chargers, film, memory cards, cables and other extras out of the package. Also watch out for excess shipping and handling. Our rates are fair and we know how to pack orders so they arrive safely.

Full Warranty

All New items sold by Precision Camera are Brand-New, Factory-Fresh and complete in original box with standard accessories as packaged by the manufacturer, including the required documents for full USA warranty. We are an authorized dealer for all items and provide you with our Sales Invoice. It will include a complete description and serial number, which is usually required for Warranty Service.

No Gray Market

We only sell new products with full USA Warranty. This ensures that your purchase will be serviceable by any authorized USA service center. 

Buyers Beware: 
Read this article from Digicamhelp.com about the dangers of "Too good to be true" Internet camera prices.

Personal, Friendly Service

We have been in Austin, Texas since 1976. We started as a camera repair business, so we know how to give quality service.

While no one is perfect, if you are ever unhappy, for whatever reason, we want to know about it. We'll do our best to make it right.

We have been successful because our customers get more than just what they pay for. As a result they tell their friends about us, and their friends tell their friends. We want you to be pleased. Because if you are, you will become one of our many life long customers. At the end of the day, all that matters is that we made you happy, you got extraordinary service, we did our job right to the best of our ability. 

Thanks for trusting us with your photographic needs.

Testimonials

At Precision Camera, we always strive to go above and beyond our customers expectations in service. But don't believe us - here is what some of our customers are saying....

Have your own feedback to submit? Drop us a line!

Just wanted to say Precision Camera is awesome.   This was one of those days where I just felt like saying that again to y’all.
(As a general rule, if I think something good about someone, I try to tell them :-}

I was just talking with one of my students today, and was telling them some of the many reasons Precision Camera is the place to go rather than buying from B&H or Amazon or wherever.   I have a conversation like that at least once a week with a student, as well as telling all of my students that on a regular basis.  In fact I sent one of my out-of-town students down there today.

Anyway, I just felt like mentioning that I appreciate you all.  I am one of your biggest fans (and always have been).

Keep up the great work.  I hope your move to the new building goes great.
I am grateful for the great business you run, and for the great people you are.
Thank you for being in Austin!

Sincerely,
Kevin

Kevin Gourley Photography
http://www.KevinGourley.com

8/2/2012

I just wanted to leave a message stating how unbelievably amazing Precision Camera is with customer service!!! My wife and I rented some equipment for a wedding this past weekend. Included in that was the D1 Profoto light kit which we were excited about using. The night we picked it up (the night before the wedding), we got some phone calls from Precision stating that the power cords had not been in the kit. Doing what they do best, they drove out to where we were in South Austin and brought us the power cords!! Life savers. And then the day of the wedding, we had a camera fail and Precision once again stepped up to the plate and brought a new camera out to us. I can't say enough good things about all of the people we have dealt with at that store! There's a reason we drive from Hutto, where we live, down to Precision to do business. You guys ROCK!!! Thank you so very much.

- Eric & Lori Ferguson
5/22/2012

I had been looking for a particular product for months so I looked on your website. The item wasn't listed so I decided to call and see if you had it. You did have it so I was put through to a member of your sales team. I was a bit skeptical about not having a tracking number for my order (It had to be shipped to a PO Box) but everything ended up fine. In face, the employee told me that my item wouldn't be shipped until the next day because the Post Office had already picked up items for shipment that day. To my surprise, I had my item THEY VERY NEXT DAY! I just can't say enough with how everything went!

- W. Lawson
4/18/2012

I live in the Houston area, so I don't get into your store as often as I'd like. You've got the best photo store in Texas - and maybe the whole south.
Phil does an excellent job for you. Please convey my thanks to him.
Walt
3/3/10

Elsa was friendly, helpful, extremely knowledgeable & assisted my journey down the path to the purchase of a lens to focus my photography business on macro specialty.
Tony
2/7/10

Eric was an exceptional help. He went out of his way to help me out. He was the perfect help. I couldn't have had a better experience. Eric should be noted as an A+ employee.
Siles
1/5/10

To all at Precision Camera,
I would like to thank you again for your great customer satisfaction for your help in getting proper repairs from Canon. I am just a camera enthusiast- not a professional at all. I had issues with a 5 year old Digital Camera purchased at your store. I was calling with just a question whether my camera might be repairable - and was instructed to contact Canon direct- as there was a recall on this particular issue. It was a painless ordeal and within 10 days I had my camera back - repaired - at no expense at all. Had I not contacted you - perhaps I would have been out the cost of a new camera. I do so appreciate your help in this matter and will always be a customer.. Your staff is to be commended highly - as I was at the mercy of your expertise as to repairs. I do so appreciate the honesty, professionalism, and integrality. Precision Camera has been my one stop camera shop for many years and I will continue to send customers your way.
Thank you again.
Sharon
01/28/09