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Photo Lab FAQs

When can I pick up my prints?

If you order online, we’ll email you when it’s ready. Orders submitted after close are received the following day. Turnaround times are subject to order volume and are estimated, not guaranteed.

Estimated Turnaround Times

Prints up to 12x18

1-2 Business Day (M-F)

1 Hour (M-F)

Enlargements & Fine Art

1-2 Business Days (M-F)

Next Business Day (M-F)

Canvas & Metal

5-7 Business Days (M-F)

3 Business Days (M-F)

Acrylic 10 Business Days N/A
Cards & Photo Books 3-4 Business Days (M-F) 2 Business Days (M-F)
Video Transfer 10-15 Business Days* (M-F) 5 Business Days (M-F)
C-41 Color Film Develop & Print/Scan 3-4 Business Days (M-F) Next-Day (Inquire)
B&W Film Develop & Print/Scan 3-4 Business Days (M-F) N/A
E-6 Slide Film Developing 10-14 Business Days (M-F) N/A
Scan Film or Prints (Less than 50 frames) 5-7 Business Days (M-F) (Inquire)
Scan Film or Prints (50 frames or more) 7-10 Business Days (M-F) (Inquire)
*Subject to order volume. Rush charges may apply.

When will my order be shipped?

Most orders ship on the next business day following order completion. Allow 3-7 business days for standard USPS delivery.

Can I email images to be printed?

We recommend ordering online to preview cropping, choose your turnaround time, and receive email notifications at submission and completion. If you prefer to email your order, please send images as attachments or send a dropbox link to, and include a phone number. We’ll call you to confirm order details and collect payment information. Posted turnaround times do not apply to emailed orders which may be further delayed during peak volume.

How long will you keep my order?

Completed orders are stored for up to 90 days awaiting pickup. We make all reasonable attempts to contact customers before securely discarding abandoned orders.

Color Matching

Images in print look different than they do on-screen. If you work in a color managed environment, you can download our print profiles and use them to soft proof. For color-critical work, we recommend a test print.


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