Canon CR-X500 Outdoor 4K PTZ Camera with 15x Optical Zoom - White *Special Order Item*

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MFR #: 5724C002

Brand: Canon


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*This item is Special Order Only, and subject to availability. Full payment is required in advance. There are no cancellations, returns or refunds on special order items. We normally receive items within 2 weeks to a month after placing an order, but we cannot guarantee a specific ETA. If an item is backordered, it may take longer. Call us at 512-467-7676 if you need additional information.*

Canon CR-X500 Outdoor 4K PTZ Camera with 15x Optical Zoom

The versatile CR-X500 4K PTZ Camera is a successor to Canon's well-established BU-47H HD PTZ camera. Targeted to bring outstanding image quality at 4K resolution for outdoor use by broadcasters, cable networks, sports stadiums and for weather and traffic monitoring, Canon's CR-X500 4K PTZ camera is IP-55 rated for dust and water resistance and is equipped with powerful features and functions.

The CR-X500 PTZ produces incredible 4K image quality with the combination of a 1" CMOS sensor, Dual DIGIC DV 6 image processors and 15x Optical 4K UHD Zoom lens. These core components provide the image-processing power and speed that enables 4K UHD video at up to 60P over 12G-SDI and precise focus with Dual Pixel CMOS AF.

High Quality 4K 60P Image

1.0 Type (1”) 4K CMOS Sensor

The CR-X500 features a Canon 1.0-inch 4K CMOS image sensor capable of 4K UHD video capture at 60P, making it a versatile addition to any 4K workflow.

The CR-X500’s 1.0-inch sensor allows for larger photosites compared to smaller-sized sensors, resulting in improved images with less noise in low-light situations. The larger sensor also exhibits a shallower depth of field at large apertures, providing greater depth of field control and more creative options. The CR-X500’s Dual DIGIC DV 6 Imaging Processors further drives the high sensitivity and low noise performance of the camera.

Minimum subject illumination at 3.0 lux.

Dual DIGIC DV 6 Image Processors

The CR-X500 PTZ camera incorporates dual Canon DIGIC DV 6 Image Processors, which are essential in providing high-quality imagery, advanced performance and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition, precise Dual Pixel CMOS AF and Advanced Zoom function.

Dual Pixel CMOS AF

Dual Pixel CMOS AF is Canon’s breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.

4K 59.94P 4:2:2 10-bit Output

The CR-X500 supports 4K 59.94P 4:2:2 10-bit Output for natural and realistic 4K video.

Canon 15x Optical 4K UHD Zoom Lens

15x Zoom Range 25.5mm-382.5mm (35mm equiv.)

The CR-X500 features a 15x Optical 4K UHD Zoom lens with a 35mm equivalent range for 25.5mm – 382.5mm. This zoom range helps to capture wide angle environment shots to telephoto detail subject shots.

The lens group zoom system makes the 4K UHD lens compact and slim while providing support for the CMOS sensor.

Aspheric lens elements are utilized to achieve 4K image quality while correcting various aberrations over the entire zoom range.

The CR-X500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16, 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.

30x zoom in HD when using Advanced Zoom

Users can get up to 30x Advanced Zoom when shooting in Full HD, which utilizes the CR-X500's full 4K UHD sensor to extend the zoom range while maintaining image quality.

Image Stabilization

The lens structure of the CR-X500 enables real-time responsiveness in a three-dimensional space, allowing the optical image stabilization Canon lenses are known for.

Smooth Pan, Tilt and Zoom Operation

3-axis Simultaneous PTZ Movement

The CR-X500 can smoothly Pan, Tilt and Zoom simultaneously to quickly and easily move from one shot to the next.

Wide ±170° Pan/+30 ~ -50° Tilt Coverage

The CR-X500 is equipped with a Pan & Tilt drive mechanism supporting a range of ±170° Pan, -50° ~ 30° Tilt.

Furthermore, the CR-X500 exhibits a variable Pan speed of 0.5° - 25°/second and Tilt speed of 0.3° - 20°/second.

Virtually Seamless Integration Into Canon Imaging Workflow

Canon Log 3 Supported

Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800%/13-STOP equivalent) while retaining the characteristics of the dark area and the proximity of 18% grey.

Log shooting is particularly effective for constantly shifting shooting sites such as unscripted productions and documentaries or sites with rapidly changing lighting conditions.

Shooting in log allows the CR-X500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.

Wide DR Gamma Supported

The CR-X500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represents the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.

Image Quality Modes

The CR-X500 is equipped with image quality modes for high-end video production. In addition, it is equipped with Canon Log 3, allowing smooth integration into a post-production workflow.

Apart from the preset image quality mode, adjusting and combining the gamma, color space and color matrix, it is possible to adjust the intended image quality and look.

Image Quality Adjustment Functions

The CR-X500 is equipped with the image quality adjustment functions already well acclaimed on professional camera models for high-end video production. This allows content creators to match the picture settings of other cameras resulting in a match of image output.

Options available include: Master Pedestal, R-Gain, B-Gain, R-Black, B-Black, Gamma, Color Matrix, Knee, Skin Detail, Sharpness, Black Gamma, and Noise Reduction.

Outdoor Features

IP55 Dust and Water Resistance

he CR-X500 is resistant to dust and water intrusion to the IP55 rating level.

Wind and Salt Resistance

The CR-X500’s paint is salt resistant to better protect against environmental wear, and pan and tilt operations are wind resistant.

Built-in Wiper

The included wiper allows for the wiping of the camera lens when weather conditions call for it.

Easy Integration

12G-SDI Output

The CR-X500 has a 12G-SDI output, suitable for high image quality 4K video at a high frame rate of 59.94P.


Genlock allows sync with other systems in multi-camera environments.

Serial Control

An RS-422 Serial Control port is included to allow for remote camera control.

NU Protocol

The CR-X500 supports Canon’s NU Protocol, which is a non-proprietary serial control protocol. A user or system integrator can provide their own control system or contract a third party.

Auxiliary Port

An auxiliary port is available for third-party expansion like adding a washer unit.

Remote Camera Controller RC-IP100

The Remote Camera Controller RC-IP100* is equipped with a control lever, zoom lever and 7” touch panel for intuitive operation. Camera operations such as PTZ and function settings can be easily changed. Flexible camera work is possible even from a location away from the shooting site.


  • 1" CMOS Sensor with Dual-Pixel AF
  • Capture up to UHD 4K / 1080p Video
  • 12G-SDI Video Output, Genlock
  • IP55-Rated Dust/Water-Resistant Housing
  • Built-In Lens Wiper, AUX Expansion Port
  • 15x Optical Zoom, 30x Advanced HD Zoom
  • Built-In ND Filters: 1/4, 1/16, 1/64
  • Canon DIG!C DV6 Processor
  • RS-422 and Canon NU Serial Control
  • Compatible with Canon PTZ Controller


Image Sensor:
1-Chip 1" CMOS Sensor
Sensor Resolution:
Actual: 13.4 Megapixel | Effective: 8.29 Megapixel (3840 x 2160)
0 to 33 dB
Minimum Illumination:
3 Lux at 1/60 Shutter Speed
Shutter Speed:
1/3 to 1/1000 sec
Max Digital Zoom:
30x ( in 1080p)
Built-In ND Filter:
Mechanical Filter Wheel with Clear, 2 Stop (1/4), 4 Stop (1/16), 6 Stop (1/64) ND Filters
Optical Zoom Ratio:
Focal Length:
8.3 to 124.5mm (35mm Equivalent Focal Length: 25.5 to 382.5mm)
Field of View:
Horizontal: 5.7 to 73° | Vertical: 3.2 to 45.2°
Maximum Aperture:
f/2.8 to 4.5
Image Stabilization:
Focus Control:
Autofocus | Manual Focus
Broadcast System Compatibility:
Output Formats:
  • SDI: 3840 x 2160p at 59.94 fps
  • 1920 x 1080p at 23.98, 25, 29.97, 50, 59.94 fps
  • 1920 x 1080i at 50, 59.94 fps
  • 1280 x 720p at 50, 59.94 fps
    Move Speed:
    Pan: 0.5 to 25°/sec | Tilt: 0.3 to 20°/sec
    Movement Range:
    Pan: 340° (-170 to 170°) | Tilt: 80° (-50 to 30°)
    Supported Control Protocols:
    NU | RS-422
    Video Output Connectors:
    1 x BNC (3G-SDI) Female
    Control Interface:
    1 x 9-Pin D-Sub (RS-422) Input
    Other I/O:
    1 x BNC (Genlock) Input/Output
    PoE Support:
    Power Connectors:
    1 x Proprietary (10 to 15 VDC)
    Power Consumption:
    Power Supply: 10.5 to 15 VDC 90 W
    Operating Temperature:
    5 to 104°F
    Operating Humidity:
    10 to 90%
    IP Rating:
    15.35 x 15.2 x 13.27" (Excluding Protrusions)
    37.5 lb

    In The Box

  • Canon CR-X500 Outdoor 4K PTZ Camera with 15x Optical Zoom - White
  • Waterproof Tube
  • Control Connector
  • 3 x Ferrite Core
  • Limited 3-Year Warranty
  • Customer Reviews