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When should I expect my prints to be ready?

If you order online, we’ll email you when it’s ready. Orders submitted after close are received the following day. Turnaround times are subject to order volume and are estimated, not guaranteed.

Estimated Turnaround Times

Prints up to 12x18

2-3 Days


Enlargements & Fine Art

2-3 Business Days (M-F)

Currently N/A, check back later

Canvas & Metal

9-10 Business Days (M-F)

Currently N/A, check back later

Cards 1-2 Business Days (M-F) Currently N/A, check back later
Video Transfer 10-15 Business Days* (M-F) 
Currently N/A, check back later
C-41 Color Film Develop & Scan Only 4-5 Business Days (M-F) Currently N/A, check back later
C-41 Color Film Develop & Prints 4-5 Business Days (M-F) Currently N/A, check back later
B&W Film Develop & Scan Only 7-8 Business Days (M-F) N/A
B&W Film Develop & Print 4-5 Business Days (M-F) N/A
E-6 Slide Film Developing 7-14 Business Days (M-F) N/A
Scan Film or Prints (Less than 50 frames) 5-6 Business Days (M-F) Currently N/A, check back later
Scan Film or Prints (50 frames or more) 7 or More Business Days (M-F) Depending on Quantity Currently N/A, check back later
*Subject to order volume. Rush charges may apply.

How do I know if my order is ready?

We'll let you know! Orders placed online will receive an email and in-store orders will receive a phone call immediately upon completion. Please make sure to provide a current phone number and email address when placing your order.

When will my order be shipped?

Most orders ship on the next business day following order completion. Allow 3-7 business days for standard USPS delivery.

How does Same Day printing work? *Due to high volume, currently N/A*

Place your order before 2:30pm, and your order will be ready for pick up between 4:30 and 6:30pm that day. Subject to workload. You will receive an automated phone call to let you know it is ready for pick up. 

Can I email images to be printed?

We recommend ordering online to preview cropping, choose your turnaround time, and receive email notifications at submission and completion. If you prefer to email your order, please send images as attachments or send a dropbox link to, and include a phone number. We’ll call you to confirm order details and collect payment information. Posted turnaround times do not apply to emailed orders which may be further delayed during peak volume.

How long will you keep my order?

Completed orders are stored for up to 90 days awaiting pickup. We make all reasonable attempts to contact customers before securely discarding abandoned orders.

Color Matching

Images in print look different than they do on-screen. If you work in a color managed environment, you can download our print profiles and use them to soft proof. For color-critical work, we recommend a test print.


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