You can cancel a class registration up to two business days before the class begins and receive a full refund except for with some special classes and events such as the Mock Wedding and excursions. See below for more information.
If you register for a class that we hold on a regular basis, and do not show up for the class, you will be rescheduled one time. Once rescheduled, if you do not show up for a class, your payment will be forfeited.
Each class needs a minimum number of students to enroll before the class can “make.” If the minimum enrollment has not been met two business days before the class begins, the class will be cancelled. All students who enrolled in the class will be notified by telephone or email, and may transfer to a different class or be issued a refund (see refund procedure). We encourage all students to enroll as soon as registration begins. Please check your phone and email messages, including your SPAM.
Unless otherwise stated, class refunds are only issued to customers that provide notice to the store that they would like a refund no later than two business days prior to the class. Refunds will not be issued to customers who sign up for a class but fail to attend.
Free Basic Digital Photography Class
If you sign up for the Basic Digital Photography class with a coupon code and do not show up for the class, your class will be forfeited and you will not be permitted to reschedule.
How to Reschedule or Cancel a Class
Please contact the store at 512-467-7676 or email firstname.lastname@example.org to cancel a class. Class cancellations or requests to be rescheduled that are sent through other channels, such as Facebook or Meetup.com messages, will not be honored. Please note that class refunds are only issued during business hours, Monday through Friday.
Mock Wedding, Flash Fest, Special Events and One-Time Classes
You have up until seven days before a scheduled Mock Wedding, Flash Fest, Photo Campouts under $200 (including Caprock Canyon, Spring and Fall Photo Camping Extravaganza), special events and one-time classes to cancel and receive a full refund or to reschedule. If you do not show up for a class that we are only holding one time or a class that we hold rarely, your class registration will be forfeited and you will not be permitted a refund or to reschedule. We will not offer a reschedule attempt to individuals who don't show up to the Mock Wedding Workshop or Flash Fest due to the high amount of resources required for that class.
Excursions - Big Bend Classes, Joshua Tree, Padre Island, etc.
You have up until 30 days before an excursion to cancel and receive a full refund. We will retain 10 percent of the registration to cover non-refundable costs for the high amount of resources required for each excursion. If you do not show up for an excursion, your registration will be forfeited and you will not be permitted a refund of any amount or to reschedule.
You have up until 14 days before PCU Weekend (Sept. 28, 2018) to cancel and receive a full refund.
We will issue full refunds to anyone who requests one before Sept. 28, 2018. After that date, we will retain a $100 fee to cover non-refundable costs for food, etc. If you do not show up for PCU Weekend, your class registration will be forfeited and you will not be permitted a refund of any amount or to reschedule.
Booking on a Deposit
If you sign up for PCU Weekend with a $50 deposit to lock in your instructors, that deposit is NON-REFUNDABLE. If your balance for PCU is not paid by Friday, Aug. 31, at the close of business, your registration and your deposit will be lost.