Both North & South Locations are NOW OPEN! Now offering online classes: Click here to see Classes.

Precision Camera & Video | Current Store Updates

BOTH LOCATIONS NOW OPEN!

WE'RE ALWAYS OPEN ONLINE
FREE SHIPPING OVER $200 $100
1-DAY SHIPPING TO MOST OF TEXAS

Our north and south location showrooms are now open!
To help prevent the spread of COVID-19, we will require all customers and employees to wear masks upon entering our store.
For more info, see our FAQ on store re-opening below.

Have a question for our sales team?
Please click the link below to contact a Sales team member.


LIMITED TIME OFFER | 5/15/20 - 5/22/20

We couldn't be more excited to have both of our showrooms open again! Come celebrate the re-opening of our south Austin location with us and enjoy 15% OFF all bags and tripods. We can't wait to see you!

Precision Camera South Location
1901 W William Cannon Dr, Austin, TX 78745
512-243-6096


FREE CURBSIDE PICK-UP

We're now offering FREE Curbside Pick-Up. Simply order online and then await your "Complete" status email notification. Once you receive that email, head on over to the store, let us know you're here and we'll bring everything out to your car.

Available at both locations!
2438 W Anderson Ln, Austin, TX 78757 | 512-467-7676
1901 W William Cannon Dr, Austin, TX 78745 |  512-243-6096


FAQ / CURRENT PROCEDURES

Store Re-Opening

Will I be required to wear a mask?

Yes. In an effort to reduce the spread of COVID-19, we are requiring all customers and employees to wear face masks covering the mouth and nose upon entering the store.

If you do not wish to wear a mask, you may always shop online and opt for curbside pick up or shipping options available at checkout. Please wait for the "Complete" email to head in for curbside pick up.

How many people will be allowed in the store?

25 people will be allowed in the store at one time to maintain the 25% occupancy rule set by the state of Texas.

If at any time we reach capacity, we will have lines set outside 6 feet apart for customers to wait. We will allow customers in on a one in, one out basis.

What else are you doing to reduce the spread of COVID-19?

We will have a Safety Officer on staff at all times. They will be monitoring customers and employees to make sure everyone is maintaining a safe distance of 6 feet at all times aside from household groups.

We will limit each department counter with safely distanced work stations where you will be able to talk to a designated service, sales, or lab representative.

After every customer interaction, we will sanitize each station and piece of equipment used to ensure the next person is entering a sanitized environment.

After each customer interaction and at the top of every hour, all employees are required to sanitize or wash their hands to maintain excellent hygiene.

I need my order ASAP, can I pick it up?

Yes, we ask you utilize our free curbside pick up, but you will be able to enter our store to pick up your order as well.

When you get arrive for curbside pick up, call our store at 512-467-7676 and dial 4 (north) or 512-243-6096 (south) to let us know you're here to pick up your order.

Pick-ups are available during regular business hours.
M - F 10am - 7pm | Sat 10am - 6pm | Sun 12pm - 5pm

We process pick-up order ASAP. When we're done processing your order you'll receive an email saying the status of your order has been updated to "Complete" so you can be sure it's ready when you arrive!

Can I still get my order shipped to my home?

Yes, we're still shipping orders Monday through Friday. Orders placed after 2pm CST will be shipped the next business day.

Don't forget we're also offering free shipping on orders over $100, and for most of y'all in Texas we offer 1-day shipping!

Is Precision Camera & Video accepting returns right now?

As of May 1st, we will start accepting returns in accordance to our normal return policy procedures.

For our full return policy, please click HERE

Are both locations open?

Yes! Both of our locations are now open!

Sales

Can I still purchase camera and video gear from Precision Camera & Video?

Yes! We are always open online at PrecisionCameraATX.com and are processing orders during business hours to make sure you can get the equipment you need.

As of May 1st, 2020 we will reopen our North Location store at W Anderson and Burnett with a limited capacity in line with the state of Texas mandate regulations.

We are currently offering free shipping on orders over $100 and free curbside pick-up.

Can I speak with someone to get questions answered about equipment?

Yes! In the interest of social distancing, we have a few options for you by phone and online.

Call a Sales Person  | CLICK HERE

Schedule a Call  | CLICK HERE

Facebook Live Sessions  | CLICK HERE

Call Our Store  | CLICK HERE

Chat Online  | CLICK HERE

I need my order ASAP, can I pick it up?

We're now offering curbside pick-up at both locations. When you get arrive, call our store at 512-467-7676 and dial 4 (north) or 512-243-6096 (south) to let us know you're here to pick up your order.

Pick-ups are available during regular business hours.
M - F 10am - 7pm | Sat 10am - 6pm | Sun 12pm - 5pm

We process pick-up order ASAP. When we're done processing your order you'll receive an email so you can be sure it's ready when you arrive!

Can I still get my order shipped to my home?

Yes, we're still shipping orders Monday through Friday. Orders placed after 2pm CST will be shipped the next business day.

Don't forget we're also offering free shipping on orders over $100, and for most of y'all in Texas we offer 1-day shipping!

Is Precision Camera & Video accepting returns right now?

As of May 1st, we will start accepting returns in accordance to our normal return policy procedures.

For our full return policy, please click HERE


Photo Lab

Can I order prints and other photo finishing products?

Yes, we are processing as normal!

You are welcome to come in the store to pick up your order, or request shipping or curbside pick-up. If you choose curbside pick-up, when you arrive please call 512-467-7676 and dial 4 (north) or 512-243-6096 (south) to let us know you're here!

Are there any delays in print turnaround?

Nope! Standard prints are still turning around within our usual time-frame: 24-48 hours.

Are you still developing film?

Yes, you can place your film processing and/or scanning ordering online and ship your film to us or you can drop it off at either of our locations!

I just got all of my old photos and videos cleaned out of my closet! Are you still offering archiving and video transfer services?

Absolutely! Click the links below for more info on our scanning and video transfer services.

If you have any other questions or concerns pertaining to the Photo Lab, please give us a call at 512-467-7676 or email: lab@precision-camera.com


Rentals

Can I still rent equipment?

Yes! We are still offering rentals! You're welcome to come into the store to arrange and pick-up your rental, or you can call us to arrange a rental by phone and pick-up by curbside.

If you prefer curbside pick-up, when your rental is ready, give us a call and let us know you're here. We'll bring your gear to your car!

All of our equipment is being sanitized before and after handling in an effort to keep our community safe during this time. Please let us know if you any further questions on rentals!

If you have any other questions or concerns pertaining to Rentals, please give us a call at 512-467-7676 or email: nrankin@precision-camera.com


Service

I had some gear getting serviced, how can I get a status update?

We will continue to notify you of any status updates on your equipment repairs. Most warranty and factory repair facilities are temporarily holding shipping. We will keep you updated on any changes.

If you have any other questions or concerns pertaining to the Service department, please give us a call at 512-467-7676 or email: nrankin@precision-camera.com


ONLINE CLASSES & LIVE SESSIONS

We're very excited to bring the classroom to you and have the opportunity to stay connected with you. We've put together a full line-up of online classes and live streams. Click the links below to view the schedule of classes and streams!